TechyXen WhatsApp Desk: WhatsApp auto-replies, lead capture and a simple CRM, set up on a proven system and live in one week, for one yearly price.
Quick answer: WhatsApp Desk is TechyXen’s yearly WhatsApp Business plan. It includes auto-replies, lead capture, a CRM pipeline and a monthly report, with go-live in about one week. It costs ₹25,000 a year, or ₹35,000 a year with AI replies. Meta’s WhatsApp message charges are billed separately, based on your usage.
What’s included
- WhatsApp Business API number setup and verification on your business name
- Welcome, away and FAQ auto-replies, plus quick-reply buttons
- Lead capture that collects name, need and location and tags each lead by source
- A CRM pipeline that runs from new lead to follow-up to booked to won, with team assignment
- Follow-up and reminder templates, approved by Meta
- A monthly report on leads, response times and conversions
- With AI: replies that use your services, prices and FAQs, and a handover to a person when needed
Pricing
| Plan | What’s included | Price |
|---|---|---|
| WhatsApp Desk | Auto-replies, lead capture, CRM pipeline and monthly report | ₹25,000/year |
| WhatsApp Desk + AI | Everything above, plus AI replies trained on your business | ₹35,000/year |
Meta charges for WhatsApp messages separately and bills them directly, based on your usage. See our WhatsApp automation cost guide for how those charges work.
Go live in one week
- Day 1, kick-off: we confirm your services, FAQs and lead questions, and who on your team handles enquiries.
- Days 2–3, number and templates: we connect your number and submit message templates for Meta’s approval.
- Days 3–5, flows and CRM: we build the auto-replies, lead capture and pipeline, and train the AI if you chose it.
- Day 6, testing: your team runs real enquiries through the whole flow.
- Day 7, go-live: we switch it on and give your team a short walkthrough.
The timeline depends on Meta’s verification and template approvals.
Example: Skin Studio by RAS
We set up a WhatsApp CRM with AI for Skin Studio by RAS. Enquiries now get an instant reply, client details are captured in the chat, and every lead goes into a pipeline the team can follow up from, so leads no longer get lost in a busy phone.
FAQs
Can I keep my current WhatsApp number?
Usually, yes. A number on the WhatsApp Business app has to be moved to the API. We’ll guide you through it, including backing up your chats first.
What are Meta’s message charges?
Meta charges per message, depending on the message type and the country. These charges are billed separately from your WhatsApp Desk plan.
Will AI reply to everything?
Only within the topics you approve. Anything else is handed over to a person on your team.
What happens after the first year?
The plan renews yearly at the same plan price, unless we agree on changes.
Can it connect to my website forms?
Yes. Website enquiries can be sent to the same pipeline. Ask us about our website plans.